Common queries answered
Frequently asked Questions
Orders placed before 4pm will be shipped same day. Normal delivery takes 3-5 days.
Express delivery takes 24h-48h after payment confirmation.
If the machine was not used you have a 30 days period that you can return the order.
Shipping is supported by the customer.
You need to log in to your account form My Account page and click addresses. There you can change the shipping address.
Go to Track Order page and enter your order number after you get the payment confirmation.
From there you can check the status and location of your order.
We offer 24/7 customer support by email.
For any problem you encounter please email us at [email protected]
In case the shipping address is incorrect just go to My Account page and edit the address from there or email us at [email protected] with the order number and correct address.
We offer FREE tracked shipping worldwide, no matter which country you’re from we will do our best to get your desired mining equipment to you.
If you order at least 3 from the same model machines a bulk discount will automatically be applied in your cart.
Also if you order for the first time a 15% discount will be added.